Ratings Examiner Report on New York Health Plan Methodologies

Filing a Complaint

Health plans have a process for accepting and responding to oral and written member complaints about their physician measurement programs. If you are a member of a health plan included on this report and have a complaint about that plan’s physician performance measurement program, you may contact the plan directly. Please visit the plan’s web site for more information on filing a complaint. Alternately, you may register your complaint in writing to NCQA at customersupport@ncqa.org or to NCQA Customer Support, 1100 13th Street, NW, Suite 1000, Washington, DC, 20005.